“Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.” (Prea des subestimam puterea unei atingeri, a unui zambet, a unei vorbe bune, a unei urechi dispuse sa asculte, a unui compliment onest sau a unui mic act de compasiune, toate acelea care au potentialul de a schimba o viata.)
Leo Buscaglia